Dr. Tim Johnston – Elevating the quality of the customer experience for the LGBT community.
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Question 1 of 3
1. Question
Dr. Tim Johnston introduced us to the concept of ‘intersectionality.’ Which option best describes what this means?
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Question 2 of 3
2. Question
Dr. Johnston cautioned us about avoiding assumptions such as:
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Question 3 of 3
3. Question
To become more ‘LGBT Friendly,’ Dr. Johnston suggested that businesses do ALL of the following EXCEPT:
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