The first rule in marketing and communication is to know your client. In this session, Tim will reveal the profile and purchasing power of the LGBTQ community and discuss their challenges in engaging with the business and service communities. Tim shares insights about what this community seeks from business and professional services and translates this knowledge into best practice recommendations to gain their trust, loyalty, and endorsement. KEY TAKEAWAYS ISSUES FOR CLIENTS CONVERSATIONS WITH CLIENTS Intersectionality Being Seen How They Prefer to be addressed Why you need to know this Inclusion Inclusive messaging and language Denying personhood Welcomed Connect & Engage with their community Key Terminology Respect and business loyalty Demonstrate support Dangerous assumptions & language Life Affirming Training and Awareness Abuse & Neglect Stereotypes and prejudice Hiring practices Customer Engagement SAFETY Marketing and Sales Community Connection and Inclusion Please...
This module explores how seniors and their families address the relevant issues of Long-Term Care. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. KEY TAKEAWAYS ISSUES FOR CLIENTS CONVERSATIONS WITH CLIENTS Govt. programs limited Misinformed or uninformed about potential needs and options Have you considered who would provide care and what care you might need? Without insurance or savings, you give up choice When to pursue care for a loved one Where you live and access to care Fed govt. Transfer payments to the province to fund health care, education, etc. Who will provide care and costs Cost of home care, retirement living, assisted living, long-term care, memory care, hospice. Provinces determine how to allocate health care costs and other social programs. What is available Avg length of time in care, how would I pay for care, when would I need it? Concern about health and abuse Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Long Term Care – Core ConceptsUPDATED STATS AND FACTS: See Access Care Info Below Step 2: FEATURE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login....
The digital estate planning course covers key aspects of managing and planning for digital assets and legacies. It provides best practices for inventorying digital assets, avoiding identity theft after death, managing online accounts, and utilizing pre-planning options for funeral and legacy accounts. The course emphasizes the importance of taking action, reviewing terms of service, seeking professional advice, and utilizing available tools and resources for effective digital estate planning. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. – N/A UPDATED STATS AND FACTS: N/A Step 2: FEATURE PRESENTATION: Click on ‘Launch‘ to load the module presentation: Please login. Step 3: VALUE-ADDED RESOURCES FOR YOUR CLIENTS: When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community. Maturity Matters Newsletter: Legacy Beyond WealthMaturity Matters Newsletter: Keeping Our Voice — Advance Care PlanningMaturity Matters Newsletter: Keeping Our Voice — End of Life Planning Step 4: REVIEW THE QUIZ INSTRUCTIONS...
Family Caregiving - Leaves and Legal Issues. When you need to need to 'drop everything' to take care of an older relative, can you? More than 1.7 million adults aged 45-64 provided informal care to almost 2.3 million seniors with long-term disabilities or physical limitations. Current statistics also indicate that 80% of elder care is delivered through informal care arrangements and over 60% of adults with disabilities require the assistance of family members to accomplish daily living activities. As such, every professional who works with older adults needs to understand the basics of family caregiving leaves in Canada. This seminar will provide an overview of government family caregiving leave provisions, union or work arrangements, and more. It will consider the rights and responsibilities of both caregivers and employers when a family caregiving leave becomes necessary. Learning Objectives: understanding the effects of an aging population on family caregiving awareness of the current legal framework governing family caregiving programs understanding of differences between palliative care leaves and other caregiving leaves Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_12_V5 Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Caregiving Part 1 — CostsMaturity Matters Newsletter: Caregiving Part 2 — Sharing the Load — Family MeetingsMaturity Matters Newsletter: Caregiving Part 3 — Caregiver...
Elder Abuse - Rights, Responsibilities, Reticence & Respect By conservative estimates, 1 in 12 seniors in Canada are subject to some form of abuse and neglect. Many think that it is more likely to be 1 in 8. With the significant demographic shift, all professionals need to understand key issues raised by abuse and neglect in Canada, learn how to work with abused seniors and how to understand and support their needs. "Missing" indicators of abuse and neglect can even give rise to personal and professional responsibility - this is a must attend seminar for everyone working with seniors. Learning Objectives: understanding 'elder abuse and neglect' in the Canadian context identifying the major areas and types of elder abuse and neglect recognizing the 'signs' that may indicate that an older adult is suffering from abuse or neglect understanding the need to respect older adults who choose to live 'at risk' - how to avoid 'saving' people who do not wish to be 'saved' understanding the barriers that older adults face in getting help awareness of resources in place for responding to the abuse and neglect of older adults (including legislation and community resources) You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you...
Your Own Arrangements - Taking Care of Business - Practicing to a Higher Standard. Why you HAVE to! Are you a professional with clients who depend on you? Do you have clients who assume that you will 'always be there'? However, anyone can be vulnerable to illness or accident. or you may even decide to slow down your practice to pursue other experiences. This seminar will provide an introductory overview to helping you better understand what you may need to do to get your own professional and personal planning in order. Learning Objectives: identifying areas of current personal / professional planning vulnerability reviewing key professional needs according to professional codes of conduct / practice creating emergency back-up plans in case of emergency, illness or other need Step 1: RESOURCE MATERIAL. Click Below to download and review support material: AFB_AgeLawSeries_Webinar_10_V4 Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation: Please login. Step 3: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation. QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page after completing the Feature Presentation lesson. To Refresh the page, click on the F5 key or click on the reload symbol to the right of the address bar. Remember -- the quiz will not be available to load until you have viewed the full presentation. 5 questions associated with this module will be downloaded. You must receive a score of at least 75% (4/5 questions answered correctly) to successfully complete this module. If you do not achieve a score of 75% with your...
Privacy and Aging - Hot Topics From 'Granny-Cams' to health records, from capacity concerns to dealing with 'the family'.this session will provide an overview of the intersection of privacy law and aging issues. Learning Objectives understanding the term 'common purpose' within the privacy context awareness of 'who is my client' concerns regarding document disclosure understanding of key differences between federal and provincial privacy laws grasping the similarities and differences between ethical restraints on disclosure and legal restraints on disclosure knowing about the relationship and processes of consent to disclosure Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_9_v4 Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation. QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page after completing the Feature Presentation lesson. To Refresh the page, click on the F5 key or click on the reload symbol to the right of the address bar. Remember -- the quiz will not be available to load until you have viewed the full presentation. 5 questions associated with this module will be downloaded. You must receive a score of at least 75% (4/5 questions answered correctly) to successfully complete this module. If you do not achieve a score of 75% with your first try, don't worry, as you will be given the opportunity to retry the quiz, and another set of 5 questions will be made available to you. Since the questions are selected randomly from...
Grandparents - Access, Estrangement, Rights, & Money How many of your clients are, or hope to become, grandparents? How many of them provide childcare, support, gifts or trusts for their grandchildren? What happens if your client has a falling out with their children - do they have right to visit their grandkids? This seminar will focus on key rights and responsibilities relating to law and grandparenting issues in Canada. Learning Objectives: understanding key issues relating to 'access' and 'visitations' and support learning about inter-generational abuse issues (grandkids abusing grandparents / grandparents abusing grandkids) knowing how substitute decision-making and grandparenting is related and ranked Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_8_v2 Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community. Maturity Matters Newsletter: Caregiving Part 1 — CostsMaturity Matters Newsletter: Caregiving Part 2 — Sharing the Load — Family MeetingsMaturity Matters Newsletter: Caregiving Part 3 — Caregiver StressMaturity Matters Newsletter: Intergenerational LearningAge-Friendly Business Academy Blog: Multi-generational Families Step 4: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation. QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page after completing the Feature Presentation lesson. To Refresh the page, click on the F5...
Family Financial Arrangements - Loans, Legacy, Love & Lies With the financial downturn and the credit crunch, inter-family financial arrangements are becoming increasingly common - and for many seniors - increasingly dangerous. Many seniors may want to 'keep the peace' in the family and end up providing loans or signing guarantees for their family members. In some cases this makes sense and can work well. In other cases, it can be disastrous for the senior, who has no way of making up that lost money. This seminar will review inter-family family dynamics, consider how to recognize this kind of (often hidden) transaction and how to understand how such a financial arrangement may affect interpretation of the senior's will. This seminar will also provide some tips on how to best support and protect your client. Learning Objectives: identifying hidden family financial arrangements - loans and guarantees learning about the law of 'advancement by portion' - assumptions / misunderstandings about loans and 'the will' awareness of innocent misunderstandings regarding loans vs financial elder abuse Step 1: RESOURCE MATERIAL. Click Below to download and review support material: AFB_AgeLawSeries_Webinar_7_V3 Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation.Please login. Step 3: VALUE-ADDED CLIENT RESOURCES. When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Caregiving Part 1 — CostsMaturity Matters Newsletter: Caregiving Part 2 — Sharing the Load...
Later-life Love and Marriage - Yours, Mine, Ours.Theirs? How many of your clients are on their second, third or even fourth marriage? How many have blended families? How many are now 'living together' but do not realize that this might be considered a common law marriage? What implications does a later life marriage have on private care agreements, family arrangements including loans and guarantees, or wills and advance planning documents? You and your clients may be surprised. This seminar will provide an overview of common misconceptions and provide some insights in how to improve your practice on these important issues. Learning Objectives: knowing key questions to ask - the 'what ifs' triggering to common law, same sex and 'informal' relationships which may have legal implications awareness of how later life relationships and marriage may affect wills, gifts understanding issues relating to capacity to marry or divorce Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_6_V5 Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Later Life Love and LonelinessMaturity Matters Newsletter: Minister of LonelinessMaturity Matters Newsletter: International Friendship DayMaturity Matters Newsletter: Elder Abuse Prevention Day Step 4: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation.QUIZ...
Private Care Arrangements - All Under One Roof? This session will train you to better recognize private care arrangements - typically a promise to provide care to an older adult in exchange for a large asset.often the family house. While private care arrangements are common, few clients have "thought this through". This session will raise 20 common "what ifs", and provide suggestions for you to assist your clients in considering whether to enter into a private care arrangements, and if so, how best to protect their rights. Learning Objectives: recognizing a private care arrangement - open or hidden knowing key questions to ask - the "what ifs" triggering to issues of cultural appropriateness awareness of how private care arrangements may affect wills, gifts, etc. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_5_v2 Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 4: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation. QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page after completing the Feature Presentation lesson. To Refresh the page, click on the F5 key or click on the reload symbol to the right of the address bar. Remember -- the quiz will not be available to load until you have viewed the full presentation. 5 questions associated with this module will be downloaded. You must receive a score of at least 75% (4/5 questions answered correctly) to successfully complete this module. If you do not achieve a score of 75% with your first...
Inter-jurisdictional Issues - When common law is not so common The majority of issues raised in "elder law" in Canada are different in each province / territory. However, many Canadians hold property, visit family, or retire to other jurisdictions. Our laws are jurisdictionally bound, but our clients are not! This seminar will focus broadly on challenges to inter-jurisdictional clients, and then will focus on good practice in the area of planning documents, such as financial powers of attorney and advance care planning. Learning Objectives: recognizing the challenges of addressing aging issues that are impacted by both federal and provincial legislation understanding the advantages and disadvantages of having more than one set of documents awareness of how inter-jurisdictional issues can give rise to elder abuse myth-busting common misconceptions regarding jurisdictional issues and advance planning documents Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_4_v7 Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 4: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation. QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page after completing the Feature Presentation lesson. To Refresh the page, click on the F5 key or click on the reload symbol to the right of the address bar. Remember -- the quiz will not be available to load until you have viewed the full presentation. 5 questions associated with this module will be downloaded. You must receive a score of at least 75% (4/5 questions answered correctly) to successfully complete this module....
Financial Powers of Attorney - Myth Busters. You may be surprised! In Canada, financial Powers of Attorney are important advance planning documents, which let you choose another adult to make decisions on your behalf. Not having one can create problems, but having one can create problems too! This seminar will provide a solid base of understanding of different types of powers of attorney, how laws are different in each Canadian jurisdiction, common mistakes, uses and abuses. Learning Objectives: Learning the key terminology and differences between Powers of Attorney and Wills. understanding the basics of how a financial Power of Attorney works and dispelling common myths recognizing and understanding the differences - general, enduring, springing, limited etc. awareness of innocent and predatory misuse / abuse of power of attorney learning tips towards good practice for assisting clients to the fullest extent Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_3_V4 Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation. QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page after completing the Feature Presentation lesson. To Refresh the page, click on the F5 key or click on the reload symbol to the right of the address bar. Remember -- the quiz will not be available to load until you have viewed the full presentation. 5 questions associated with this module will be downloaded. You must receive a score of at least 75%...
Advance Care Planning & Health Care Consent - Beyond the Piece of Paper. How to plan for the future without losing out on the present. Advance care planning is one of the most popular areas of interest for older adults who want to plan for future health care substitute decision-making - but it is also one of most misunderstood areas of elder law, both by older adults and professionals alike. This seminar will ground participants with a solid understanding of the relationship between advance care planning and the law of consent. It will also raise similarities and differences in approach and in legislation across the country. Participants will learn about the 'process' of advance care planning and how to identify when health or housing policies are in conflict with the laws. Learning Objectives: having a clearer understanding about the law of consent learning how advance care planning can occur - it's not just a piece of paper! understanding legal and ethical obligations raised by advance care planning learning about how different jurisdictions each have their own system of health and personal care substitute decision-making learning about how policies and protocols may be in conflict with the law and what to do to support your client in these circumstances Step 1: RESOURCE MATERIALS. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_2_v4 Step 2. FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version...
When Your Client's Capacity is in Doubt. How can I help and what do I need to know? This session will consider key ethical and legal obligations of professionals when they suspect that their client may have some mental capacity challenges. It will provide a legal overview of capacity law in Canada and suggest tips for practice in working with these clients. Learning Objectives: recognizing the 'triggers' of possible mental capacity challenges understanding the difference between plenary capacity and decisional capacity - from 'all or nothing' to 'capacity for what'? understanding common myths about age and incapacity learning techniques to better support the client's capacity understanding the importance of note taking identifying some ethical challenges within key professions Step 1: RESOURCE MATERIAL. Click Below to download and review support material:AFB_AgeLawSeries_Webinar_1_V4 Step 2: FEATURE COURSE PRESENTATION:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Keeping Our Voice — Advance Care PlanningMaturity Matters Newsletter: Keeping Our Voice — End of Life PlanningMaturity Matters Newsletter: Cognitive Health — Life Long LearningMaturity Matters Newsletter: Cognitive Reserve — Can We Beat Biology?Maturity Matters Newsletter: The Next Ism — Ageism Step 4: REVIEW THE QUIZ INSTRUCTIONS AND TIPS. The option to start the quiz will not be available until you complete the module presentation.QUIZ INSTRUCTIONS To load the quiz, you must 'Refresh' this page...
This module provides an understanding of the relevant demography of aging; and market-useful knowledge of social, economic and health patterns in the over-50 population. This information is vital in understanding the overall profile of seniors nationally and internationally. With a better understanding of the predictive strengths and limitations of our forecasting tools, professionals are better prepared to respond to some of the fundamental questions their clients are facing in preparing for the later years. It examines the underlying implications of demographic trends, longevity, and how these extra years are being experienced and expressed now, and potentially in the years to come. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Trends And the Experience of Aging – Core ConceptsUPDATED STATS AND FACTS: Trends In Aging Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter...
Explores the ways in which the boomers are redefining retirement, and the different conversation professionals will need to engage in to meet the evolving needs and lifestyle of this important cohort. Myths vs. realities, the many stages of retirement, retirement stresses, the hardy retirement personality, creating a balance, retirement and women, and the development of a meaningful life plan are reviewed. This module shifts the perspective for the professional from advice giver to educator. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:The New Retirement – Core ConceptsUPDATED STATS AND FACTS: N/A Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Life Transitions and Life PurposeMaturity Matters Newsletter: Age-Friendly WorkplacesMaturity Matters Newsletter: In...
The dynamics of family interaction, and how these change over time as families age is emphasized in this module. The concepts of social support systems and social networks are explained. Life transitions, such as divorce, re-marriage, blended families, widowhood all bring about significant changes, and it is important for professionals to understand the impact of such events on the health, social and financial well-being of seniors and boomers. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Family and Social Support Systems – Core ConceptsUPDATED STATS AND FACTS: Family and Social Support Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Expanding Definition of FamilyMaturity Matters Newsletter: Competing Values and DecisionsMaturity Matters Newsletter: Tough DecisionsMaturity Matters...
This module addresses an often-neglected aspect of the lives of seniors. Patterns of religious involvement, and how these change with age, are discussed. The distinction is made between religion and spirituality. Students are given insight into how the core-values and spiritual needs of older persons play a significant part in their decision-making and consumer behaviour. An understanding of these elements enhances the students’ ability to build appropriate relationships with the older age group. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Spirituality and Aging – Core ConceptsUPDATED STATS AND FACTS: Spirituality and Aging Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: The Next Ism — AgeismMaturity Matters Newsletter: Gift of RecognitionMaturity Matters Newsletter:...
The content of this module helps the students appreciate the importance of sound dietary practices, good nutrition and appropriate exercise in the lives of our maturing population. It familiarizes the students with the basic principles underlying seniors wellness and life-style issues, and enables them to discuss these matters with clients, while, at the same time, incorporating them into their own aging process as role models. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Senior Nutrition Fitness and Healthy Lifestyles – Core ConceptsUPDATED STATS AND FACTS: N/A KEY TAKEAWAYS ISSUES FOR CLIENTS CONVERSATIONS WITH CLIENTS Good Social Life – Live with a purpose! It is NOT Too late! Bio-intervention Exercise Sarcopenia Functional Fitness for quality of life! Diet Limits of BMI Benefits of aerobic and strength training and stretch training Responsibility to take care of yourself! Seniors primary group to benefit from exercise ***Live Independently!*** Endurance, Strength/Resistance, Stretching Implications for insurance and savings Power of good nutrition Planning for the costs of poor health Cost-savings of good health Fear of disability, morbidity and mortality...
The fundamentals of the true MEANING of money in the lives of seniors and boomers is explored from the standpoint of the relevant psycho-emotional processes and value systems involved. Options for aging persons are examined, with particular emphasis on the unique, differential financial needs of seniors and boomers. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Seniors and Money – Core ConceptsUPDATED STATS AND FACTS. Seniors and Money Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES: When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community. Maturity Matters Newsletter: Tax ScamsMaturity Matters Newsletter: Covid ScamsMaturity Matters Newsletter: Elder Abuse Prevention DayMaturity Matters Newsletter: The Next Ism — AgeismMaturity Matters Newsletter: Longevity EconomyMaturity Matters Newsletter: Caregiving CostsAge-Friendly Business Blog: You Shouldn’t Have to Work...
This module helps students’ awareness and understanding of the full range of housing options available to seniors. The gerontological concept of aging in place is developed in the context of the almost universally expressed desire of seniors to remain in their own home as long as possible. This discussion incorporates such features as, Assisted Living Facilities (ALF’s), the campus concept, group home care, care facilities, and home-sharing. Professionals advising seniors and their families need to be equipped with this information, so that they can provide advice and support about the options that best meet the significant transition requirements, and where to get additional support or information about the housing options available in their community. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Housing Home and Community Based Services – Core ConceptsUPDATED STATS AND FACTS: Seniors Housing Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the...
Key facts regarding age-related biological and physiological system changes are presented in this module. The fundamental and universal processes of aging, theories of aging, and some basic concepts of gerontology, are presented, in non-technical language. An understanding of these principles strengthens the students’ approach to communication with, and age-friendly service to seniors. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Physiological Changes of Aging – Core ConceptsUPDATED STATS AND FACTS: N/A Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Aging and TechnologyMaturity Matters Newsletter: Personal SafetyMaturity Matters Newsletter: Exercise and Aging WellMaturity Matters Newsletter: Heat Stroke — Chill OutMaturity Matters Newsletter: Winter Safety TipsMaturity Matters Newsletter: World Polio DayMaturity Matters Newsletter: Fall Prevention —...
The mental health issues of later life, including depression, anxiety states and suicide are explored via this module, students also discover how grief and loss, at various stages of the life-cycle, impact individuals and families in terms of their health, social, and financial behaviours. The descriptive models used include Dr. Elizabeth Kubler-Ross’s ‘Stages of Death and Dying’, as well as the ‘Task Model’ of grief resolution. Students are shown how, in their professional practice, they can ‘be there’ for clients and families’ experiencing the grief and loss journey, not only in terms of death and bereavement, but also in situations involving loss of independence and/or certain functional capacities. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Mental Health Grief and Loss – Core ConceptsUPDATED STATS AND FACTS: N/A Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version...
This module examines ethics as a pervasive, core element of qualitative practice in all professional disciplines, and its special importance to CPCAs. The various value systems and attitude sets which are the basis for ethical professional practice are presented in detail. Students are taken, step-wise, through The Professional Code of Ethical Standards of Age-Friendly Business (AFB)®, and they are required to sign an agreement to abide by this Code as a condition of becoming members of Age-Friendly Business® following successful completion of the final examination. The investigative and disciplinary functions of AFB's independent Board of Standards is fully explained, as well as its role in dealing with complaints against CPCAs. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material: Ethics in Serving a Maturing Market – Core Concepts Drawbridge Exercise Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as...
The psycho-dynamics of Estate Planning are described in order to gain insight into the mechanisms that influence legacy-creating behaviours as well an end-of-life transfer of wealth and assets. Students become familiar with the role of various estate planning strategies, including durable Power of Attorney, wills, taxation factors, probate, trusts and tax-advantaged charitable giving options; the importance of teamwork and communication is emphasized. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section.Step 1: RESOURCE MATERIAL. – N/A UPDATED STATS AND FACTS: N/A KEY TAKEAWAYS ISSUES FOR CLIENTS CONVERSATIONS WITH CLIENTS What is an Estate What if I change my mind? Wishes positioned correctly POA — cheap to set up — expensive to fix Undue taxes Scope and power of substitute decision-makers POA — high fiduciary duty Introduce the subject to loved ones DNR Vs Advance Care Directives General vs Enduring POA Legacy and ethical legacy Legacy means to you Capacity to make a POA Intense fear of probate Restrictions of POA Choosing POAs and Executors Representative for Personal Care Cash gifts while alive — Charitable giving Joint Tenancy Life...
Students develop knowledge of hospice and palliative care, when these services are used and how they affect families. The different settings in which hospice palliative care is given are described. Advance directives, living-wills, heroic measures and DNR (do not resuscitate) instructions are discussed. Support with these factors can offer aging persons and families peace of mind and a measure of control when death occurs. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:End of Life Planning – Core Concepts UPDATED STATS AND FACTS: End of Life Planning Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES: When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter — Keeping Your Voice — End of Life PlanningMaturity Matters Newsletter — Keeping Your Voice — Advance Care PlanningMaturity...
Information is provided on how to develop special marketing strategies for the aging population, based on the unique characteristics of this ever-growing group. Particular attention is paid to: the core value systems of different cohorts; the importance of building relationships of trust and confidence; the need to use certain communication techniques when faced by seniors’ health issues, such as pain, disability, visual impairment, hearing loss; increased religiosity in seniors; and the importance of professional self-protection. Market research findings, bearing on seniors’ media use, buying patterns, decision-making as consumers and risk-tolerance are presented to illustrate the optimal marketing strategies with the seniors and boomers groups. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: Resource Material. Click Below to download and review support material:Communicating Effectively and Marketing To Seniors – Core ConceptsUPDATED STATS AND FACTS: N/A Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter...
While this module explains that longevity and independence are the norms among seniors, there are also widespread, common health challenges in the older age groups. Basic information is provided on the more commonplace medical conditions among seniors (e.g. heart disease and stroke; arthritis; diabetes; osteoporosis; visual impairment and hearing loss.) Students participate in practical demonstrations of sensory loss features to provide experiential learning and enhance their sensitivity to the impact of sensory deficits, when interacting and communicating with affected seniors. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Chronic Illness in Seniors – Core ConceptsUPDATED STATS AND FACTS: Chronic Illness Step 2: FEATURE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community. Maturity Matters Newsletter — Exercise and Aging WellMaturity Matters Newsletter —...
Students learn to distinguish forgetfulness from dementia. They are instructed on how family dynamics change when a member is dealing with cognitive impairment, memory loss and the other manifestations of Alzheimer’s Disease. They learn the health, social and financial implications, how to respond to these circumstances, and what services and options might be available for affected families. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL.Click Below to download and review support material: Alzheimer’s Disease and Related Dementias – Core ConceptsUPDATED STATS AND FACTS: Alzheimer’s Disease Step 2. FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community. Maturity Matters Newsletter: Cognitive Health — Life Long LearningMaturity Matters Newsletter: Cognitive Reserve — Can We Beat Biology?Maturity Matters Newsletter: Keeping Our Voice — Advance Care PlanningMaturity Matters Newsletter: Heroes...
This module provides extensive information on these pervasive roles and functions which affect so many families, economically and psycho-emotionally. Topics discussed include the nature and duration of 'The Care Years'; the impact on care-giving on family dynamics; health status; morbidity and mortality; income and employment; the family budget; burn-out; retirement savings; vacations and recreation; respite; volunteerism; community involvement. It is vital for professionals to understand the importance of helping their clients to make appropriate provisions for their 'Care Years.' You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Caregivers and Caregiving – Core ConceptsUPDATED STATS AND FACTS: Caregiving Step 2: FEATURE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES.When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Caregiving Part 1 — CostsMaturity Matters Newsletter: Caregiving Part 2...
Here, the genesis, historical development and current status of Canada’s Health Act and the Federal/Provincial Health systems are described. The guiding principles of Federal/Provincial health agreements are emphasized, as well as the entitlements of Canadian residents covered by these agreements. The healthcare system as one of the determinants of health is reviewed, with a special focus on how these health care services impact seniors. It is important for professionals serving seniors to understand the essential elements of Canada’s complex health care system, what it was intended to offer, what it can offer, and the outstanding and emerging stress on this system. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Canada’s Health Care System – Core ConceptsUPDATED STATS AND FACTS: Health Care System Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact...
This module gives an understanding of the age-related and social interaction changes experienced by boomers and seniors. The roots of how cohort-effects can modify the value orientations, beliefs, attitudes, fears and behaviours of 50 + individuals are explained. Concepts of ageism and age discrimination are explored, as well as how the maturing individual’s interaction in the community evolves during the progression through the various life stages. This knowledge is critical to understanding how an individual experiences the aging processes within our social and business communities. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Aging and Society – Core ConceptsUPDATED STATS AND FACTS: N/A Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3: VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: Are You...
In this module, students learn about a role, poorly understood and little practiced. Advocacy, at various levels and in various circumstances, is explored and exemplified. Students learn the difference between advocacy and activism, and are made aware how different advocacy strategies can be mutually beneficial to the seniors (and their families) they deal with, and to themselves, as professionals. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Advocacy – Core ConceptsUPDATED STATS AND FACTS: N/A Step 2: FEATURE COURSE PRESENTATION. Click on ‘Launch’ to load the module presentation:Please login. Step 3. VALUE-ADDED CLIENT RESOURCES:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version of each newsletter that merges YOUR contact information into the Newsletter Banner to help promote YOU to YOUR clients and community.Maturity Matters Newsletter: I’ve Got Your Back — Role of AdvocacyMaturity Matters Newsletter: International Friendship Day – Making It Even BetterMaturity Matters Newsletter: Caregiving — Sharing the Load — Family MeetingsMaturity Matters...
Students develop knowledge of hospice and palliative care, when these services are used and how they affect families. The different settings in which hospice palliative care is given are described. Advance directives, living-wills, heroic measures and DNR (do not resuscitate) instructions are discussed. Support with these factors can offer aging persons and families peace of mind and a measure of control when death occurs. We trust you will find this a meaningful educational...
This module reviews the topic of 'abuse' of seniors in terms of acts of commission, omission and neglect as related to Human Rights theory and praxis. The various types of abuse are described and exemplified; these include: physical, sexual, psychological and financial abuse. Students are instructed in the signs of abuse of older persons, and its most frequent sources. There is careful exploration of the possible roles and responsibilities of financial services professionals , legal considerations and our privacy legislation is discussed if/when senior abuse is known or suspected. This difficult area is discussed in terms of both legal and moral/ethical issues. You will notice that the video lectures may refer to statistics to reinforce a teaching point. Some of these statistics are from research conducted in the past years. In a number of instances, the research study has not been redone if the trend studied has evidenced no material change. In other circumstances, the statistics may have changed slightly, and we have then included these in the document entitled UPDATED STATS AND FACTS -- so make sure you check these out if they listed in the Resource Material section. Step 1: RESOURCE MATERIAL. Click Below to download and review support material:Abuse Neglect and Exploitation of Older Adults – Core ConceptsUPDATED STATS AND FACTS: Abuse and Neglect Step 2: FEATURE COURSE PRESENTATION: Click on ‘Launch‘ to load the module presentation:Please login. Step 3: VALUE-ADDED RESOURCES FOR YOUR CLIENTS:When you access the Maturity Matters Newsletters through the Member Benefits area, you will have access to the pdf version referenced below, as well as an HTML version...
It can be confusing to navigate the Long Term Care options in Canada. To help to provide some clarity, we have created short ‘Info Sheets’ with resources to help you start to explore and navigate the care journey. We trust you will find these helpful. Access Care – British Columbia Access Care – Alberta Access Care – Saskatchewan Access Care – Manitoba Access Care – Ontario Access Care – Quebec Access Care – New Brunswick Access Care – Nova Scotia Access Care – Prince Edward Island Care – Newfoundland Access Care – Nunavut Access Care – Northwest Territories Access Care –...
